Official Document

Jon99 Terms and Conditions – Complete Guide for Malaysia Members

Please read this document carefully before using the jon99 platform. These Terms and Conditions outline the rights, responsibilities, and rules governing the relationship between you as a member and jon99.

Updated: 1 January 2026 Language: Malay (Malaysia)
Key Summary
  • You must be 18 years of age or older
  • One account per player only
  • Bonuses are subject to wagering requirements
  • KYC is required before withdrawal
  • jon99 reserves the right to amend terms with notice
Key Things You Need to Know

Before reading the full document, here are six key points that capture the essence of jon99's Terms and Conditions.

Member Eligibility

Jon99 account registration is open to individuals aged 18 and above only. Each player is permitted to hold one account, and all information provided during registration must be accurate and up to date.

Deposit & Withdrawal

All deposits are processed through secure and trusted payment channels. Withdrawal of winnings requires successful identity verification (KYC) before processing. Processing times depend on the chosen payment method.

Bonus & Promotions

All jon99 bonuses and promotions are subject to wagering requirements set individually for each offer. Any attempt to abuse bonuses through multiple accounts or other dishonest methods will result in immediate cancellation.

Account Security

You are solely responsible for maintaining the confidentiality of your account password. jon99 will never request your password through any communication channel. Please contact our support team immediately if you suspect unauthorized access to your account.

Game Fairness

All games on the jon99 platform use a certified RNG (Random Number Generator) system. Every game outcome is entirely random and free from any manipulation, ensuring a fair chance for every player.

Amendment of Terms

Jon99 reserves the right to update or amend these Terms & Conditions at any time by providing reasonable notice via email or platform notification. Continued use of the platform after such notice constitutes acceptance of the new terms.

Important Note
By registering and using the jon99 platform, you agree to be bound by all terms and conditions stated in this document. Please read the entire document carefully. If you do not agree with any part, please discontinue use of our platform.

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and jon99 ("Platform", "We", "Company") regarding the use of the website and services provided under the domain jon99.pro.

By accessing, registering, or using any part of the jon99 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms & Conditions. This acceptance takes effect from the date you first access the platform, whether via mobile device or personal computer.

Jon99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Notice of changes will be delivered to your registered email address or via an announcement within the platform. Continued use of the platform after such notice is considered your acceptance of the amended terms.

2 Eligibility & Registration

To register and use the jon99 platform, you must meet the following eligibility requirements without exception:

  • Age 18 years and above on the registration date
  • Individuals with full legal capacity to enter into a binding agreement
  • Not a citizen or resident of any jurisdiction where participation in online gaming is prohibited by local law
  • Not listed on any active self-exclusion program

During registration, you are required to provide complete, accurate, and current information including your full name, date of birth, active email address, and phone number. Providing false or misleading information constitutes a serious breach of these Terms and may result in account termination without further notice.

Warning
Registering on behalf of another person, using a false identity, or circumventing the verification process is strictly prohibited and may result in immediate account suspension along with appropriate legal action.

3 Member Account

Each player is only permitted to hold one (1) active account on the jon99 platform. Holding more than one account, whether directly or through a third party, is a serious violation of our terms.

You are solely responsible for:

  • Keeping your account username and password confidential
  • Ensuring no other party accesses your account without authorization
  • Updating your personal information whenever changes occur
  • Reporting any unauthorized access to the jon99 support team immediately

Jon99 shall not be liable for any losses arising from unauthorized access resulting from your negligence in safeguarding your login credentials. Identity verification (KYC) will be required before any withdrawal is processed, including the upload of a valid identity document.

KYC Process
The identity verification (KYC) process involves uploading a valid MyKad or passport copy, proof of current address, and in certain cases, proof of source of funds. This process is typically completed within 24 business hours.

4 Deposit & Withdrawal

Jon99 accepts a range of secure and trusted payment methods, including FPX bank transfers, local e-wallets, and other digital payment methods listed on the platform's deposit page. All financial transactions are protected by 256-bit SSL encryption.

Deposit: The minimum deposit amount is as displayed on the deposit page at the relevant time. Deposits are processed automatically and are typically credited to your account within a short period. jon99 reserves the right to decline deposits that appear suspicious or do not comply with our processing policy.

Withdrawal: Withdrawal requests may only be submitted once your KYC process is fully completed. jon99 strives to process all approved withdrawals within the stipulated timeframe. However, processing times may vary depending on the payment method and any additional verification requirements.

  • Withdrawals may only be made to an account or wallet registered in your name
  • Jon99 reserves the right to request proof of source of funds for withdrawals exceeding a specified amount
  • Bonus balances that have not met wagering requirements cannot be withdrawn
  • Any taxes or charges imposed by banks or payment providers are the member's responsibility
Attention
jon99 maintains a strict anti-money laundering (AML) policy. Any transaction showing signs of illicit activity will be reported to the relevant authorities and the account in question will be frozen immediately.

5 Bonus & Promotions

Jon99 offers a variety of bonuses and promotions to its members from time to time, including welcome bonuses, weekly cashback, festive promotions, and exclusive VIP offers. All bonuses are subject to the specific terms and conditions stated alongside each offer.

General conditions applicable to all jon99 bonuses:

  • Each bonus carries a wagering requirement that must be met before a withdrawal is permitted
  • A bonus may only be credited once per eligible offer, unless otherwise stated
  • Bonus expiry dates will be stated in the terms of the relevant offer; expired bonuses will be deducted automatically
  • Some games may not contribute, or may contribute at a different rate, toward bonus wagering requirements
  • Jon99 reserves the right to withdraw any bonus granted due to a technical error or fraud
Wagering Requirement Calculation
Wagering requirements are calculated based on the bonus amount received, multiplied by the stated wagering multiplier. Example: A RM100 bonus with a 20x requirement means you must place a total of RM2,000 in bets before winnings from that bonus can be withdrawn.

6 Game Rules

All games available on the jon99 platform operate using software licensed from internationally accredited game providers. Each game category — including slots, sports, bingo, and fish shooting — has specific rules available within the respective game interface.

General rules applicable to all games on jon99:

  • Game results are final and cannot be disputed unless there is clear evidence of a technical failure
  • In the event of a technical disruption during gameplay, jon99's server records will serve as the final reference
  • Jon99 is not responsible for any losses incurred as a result of internet connection disruptions on the player's end
  • Minimum and maximum bets for each game are set by the respective game provider and are subject to change

The fairness of every game is guaranteed by an RNG system that has undergone independent testing and certification. jon99 is committed to ensuring every player has an equal and fair opportunity in every gaming session.

7 Prohibited Conduct

To protect the integrity of the platform and the well-being of all members, the following conduct is strictly prohibited on the jon99 platform and may result in account termination without refund:

  • Owning or managing more than one account
  • Using automated software, bots, or any third-party tools to play or manipulate game outcomes
  • Abusing bonuses through hedge wagering techniques (bonus abuse / arbitrage betting)
  • Sharing or transferring account balances between players without approval
  • Using stolen information, unauthorized credit cards, or fraudulent payment methods
  • Spreading unlawful, threatening, or harassing content targeting other players
  • Any attempt to hack, breach, or disrupt the platform's technical infrastructure
Strict Action
jon99 operates a sophisticated fraud detection system that runs continuously. Any activity suspected of violating these terms will be investigated and appropriate action will be taken, including reporting to the relevant authorities.

8 Intellectual Property

All content on the jon99 platform, including but not limited to logos, brand names, graphics, interface designs, text, software code, and game content, is the exclusive property of jon99 or its respective licensors.

You are not permitted to:

  • Copying, modifying, distributing, or republishing any platform content without written authorization
  • Using the jon99 brand name or logo for commercial or personal purposes without approval
  • Creating derivative works based on platform content without authorization

Permitted use is limited to personal, non-commercial access solely for the purpose of playing on the jon99 platform.

9 Limitation of Liability

Jon99 provides its platform and services on an "as is" and "as available" basis. While we strive to ensure the platform operates without interruption at all times, we cannot guarantee complete freedom from technical errors, service disruptions, or data inaccuracies.

To the extent permitted by law, jon99 shall not be liable for:

  • Indirect or consequential financial losses arising from use of the platform
  • Service disruptions caused by third parties, natural disasters, or circumstances beyond our control
  • Game results that have been processed and confirmed by the system
  • Losses resulting from unauthorized access caused by the player's own negligence

Jon99's maximum total liability to any player shall not exceed the net deposit amount made by that player in the 30 days preceding the claim.

10 Account Termination

You may request the closure of your account at any time by contacting the jon99 customer support team. Before closure is processed, all active wagering requirements must be met and any eligible pending withdrawals will be processed in accordance with standard procedures.

Jon99 reserves the right to suspend or terminate your account without prior notice if:

  • A breach of any term contained in this document has occurred
  • Suspected fraudulent or abusive activity has been detected
  • Information provided during registration is found to be false or misleading
  • Requests from relevant authorities or regulatory bodies
  • Account inactive for a period as defined by our policy

Following account termination, any valid cash balance (excluding bonuses with unfulfilled conditions) will be returned to you via the original payment method once the investigation is concluded, provided no violations prevent such reimbursement.

11 Privacy Policy

The collection, storage, and use of your personal data by jon99 is governed by our separate Privacy Policy. That Privacy Policy forms an inseparable part of these Terms and Conditions, and you are encouraged to read it carefully.

In summary, jon99 collects and processes your personal data for the following purposes:

  • Identity verification and account management
  • Processing of financial transactions
  • Compliance with regulatory and legal requirements
  • Improving user experience and platform services
  • Account and promotional communications (with your consent)
Learn More
For full details on how we handle your personal data, please refer to jon99 Privacy Policy.

12 Governing Law & Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the jon99 platform. Any dispute arising from or related to these Terms will first be addressed through amicable negotiation between both parties.

If negotiations do not result in a resolution within 30 days, the dispute may be referred to arbitration or a mutually agreed alternative dispute resolution body. The arbitration decision is final and binding on both parties.

For any inquiries or complaints regarding these Terms and Conditions, please contact the jon99 customer support team via live chat available 24 hours a day, 7 days a week, or through our official email within the platform.

Effective Date
These Terms and Conditions are effective from 1 January 2026 and supersedes all previous versions. The latest version of this document is always available on this page.

Understood Our Terms? Join jon99 Now

By joining jon99, you agree to these Terms & Conditions. Register your account today and enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 members in Malaysia.

Safe & Trusted  ·  SSL 256-bit  ·  24/7 Support

Bahasa Melayu