Jon99 is committed to protecting the privacy and security of every member's personal data. This document transparently explains how we collect, use, store, and protect your information.
Privacy isn't just a promise — it's an architecture we've built into every layer of the jon99 platform from the ground up.
All data transmitted between your device and jon99 servers is protected with 256-bit SSL encryption. Your personal and financial information is unreadable to any third party while in transit.
Only authorized jon99 staff who require access strictly for operational purposes are permitted to view member personal data. An audit log system automatically and continuously monitors all access at all times.
Member data is stored in data centers equipped with multiple layers of physical and digital security. Automated backups are performed regularly to ensure your data remains safe and recoverable at all times.
The jon99 KYC process is designed to protect your account from misuse. Documents you upload are stored in an encrypted environment and used solely for verification purposes, nothing else.
Jon99 has never sold, rented, or exchanged members' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you.
You have full control over your communication preferences. Opt out of promotional emails, SMS notifications, or any communication channel of your choice at any time through your account settings.
Jon99 collects various types of information from platform members and users to ensure the services we offer run smoothly, securely, and in compliance with applicable regulatory requirements. This information is divided into several main categories:
Personal Identification Information: Includes full name, national identity card number (MyKad) or passport, date of birth, and current residential address. This information is collected during account registration and the identity verification (KYC) process, which must be completed before the first withdrawal.
Contact Information: Your active email address and Malaysian mobile number are required for important account-related communications, transaction verification, and security alerts. jon99 does not use this information for marketing purposes without your prior consent.
Financial Information: Bank account details, e-wallet account numbers, and deposit and withdrawal transaction history are retained for payment processing purposes and compliance with anti-money laundering (AML) legal requirements.
Usage Data: jon99 automatically collects technical data when you visit the platform, including your IP address, device type, web browser, operating system, pages visited, visit duration, and navigation patterns. This data helps us understand how users interact with the platform and continuously improve the overall experience.
Below is a summary of the types of data collected by category:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification | Full Name, MyKad, Date of Birth | KYC & Identity Verification |
| Contact | Email, Phone Number | Account Communications |
| Financial | Bank Account, Transaction Records | Payment Processing, AML |
| Technical | IP, Browser, Activity Logs | Security & Analytics |
| Cookies | Preferences, Login Sessions | User Experience |
Information collected by jon99 is used responsibly and only for the purposes stated below. We do not process your data for any other purpose without prior notice and your consent:
Jon99 does not sell, rent, or disclose members' personal data to third parties for commercial or marketing purposes. However, there are limited situations where we share certain information with carefully selected third parties:
Service Providers: Companies that assist jon99 in operating the platform, such as payment gateway providers, cloud service providers, identity verification companies, and licensed game providers. All these parties are bound by strict data protection agreements and may only use data for the specified purposes.
Legal Requirements: jon99 may be required to disclose certain information when directed by a court, regulatory authority, or law enforcement body through an official order. In such situations, we will disclose only the minimum information required in accordance with the instructions received.
Security Safeguards: In cases where there is a serious threat to the security of the platform or other members, jon99 reserves the right to share relevant information with the appropriate authorities to prevent further harm.
Jon99 takes a serious and comprehensive approach to protecting member personal data. Our security infrastructure is designed to address current cyber threats and ensure the confidentiality, integrity, and availability of your data at all times.
Data Encryption: All sensitive data is stored in encrypted format using the industry-recognised AES-256 algorithm. Data in transit is protected by TLS 1.3 protocol, ensuring all communication between your device and jon99 servers remains secure at all times.
Multi-Layer Access Control: Access to the member database is strictly limited using the principle of least privilege. Two-factor authentication (2FA) is mandatory for all staff with access to internal systems. Every access is logged and monitored in real time.
Data Retention Period: jon99 retains member personal data for as long as your account is active or as long as necessary to fulfill legal obligations. After an account is closed, data will be retained for the period required under Malaysian law before being securely deleted.
Jon99 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how our platform is used. The following are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the jon99 platform. For more information on managing cookies in popular browsers, refer to the relevant browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and jon99's internal policies, you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you and receive an explanation of how it is used.
If your data is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
In certain circumstances, you may request the deletion of your personal data, subject to legal retention obligations binding on us.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will honor that request.
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your data while an investigation or dispute resolution is pending.
The jon99 platform is strictly for individuals who are of age 18 years and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
If we discover that we have collected data from minors without their knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that a child under their care has registered an account at jon99 should contact our support team immediately.
Jon99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Each new version will be published on this page with a clear update date.
When significant changes are made to this Privacy Policy, we will notify you through:
Your continued use of the jon99 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with any changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding how jon99 handles your personal data, our team is ready to assist. We take every privacy inquiry seriously and are committed to providing accurate and thorough responses.